COVID-19 Resource Center

We're here for you

We’re closely monitoring the impact of the COVID-19 pandemic. The health and safety of each of you continues to be our primary concern. We want you to get the most from your plan during this time while ensuring that our processes comply with IRS regulations and your employer’s program guidelines, including adhering to timeframes allowed for incurring and submitting expenses during your plan year. We appreciate your understanding. We're here to help you in any way we can.

 View message from PayFlex CEO, Mike DiSimone

Aetna^® Emotional Health Resources

To help reduce stress and support your emotional health during this difficult time, we’re thrilled to be able to share Aetna’s support resource center with you. With the exception of telemedicine, these services are available to you even if you’re not an Aetna member. Click here to access the Aetna support resource center.

For employers

Learn how COVID-19 and IRS guidance may impact our products and services. 

View Frequently Asked Questions

For PayFlex members

Learn how COVID-19 may impact your PayFlex account.

View Frequently Asked Questions