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COVID-19 Resource Center

Need help?

We're here to support you through COVID-19. Our partner, CVS Health is here for you too. Click here to see how we can help.

We're here for you

We’re closely monitoring the impact of the COVID-19 pandemic. The health and safety of each of you continues to be our primary concern. We want you to get the most from your plan during this time while ensuring that our processes comply with IRS regulations and your employer’s program guidelines, including adhering to timeframes allowed for incurring and submitting expenses during your plan year. We appreciate your understanding. We're here to help you in any way we can.
 View message from PayFlex CEO, Mike DiSimone

Aetna® Emotional Health Resources

To help reduce stress and support your emotional health during this difficult time, we’re thrilled to be able to share Aetna’s support resource center with you. With the exception of telemedicine, these services are available to you even if you’re not an Aetna member. Click here to access the Aetna support resource center.

 View general information about COVID-19

For employers

Learn how COVID-19 and IRS guidance may impact our products and services. 

 View important information

For PayFlex members

Learn how COVID-19 may impact your PayFlex account. You can also find Aetna® emotional health resources in the document below.

 View helpful information and FAQs

Need help?

We're here to support you through COVID-19. Our partner, CVS Health is here for you too. Click here to see how we can help.

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